Terms & Conditions
General
Whiteboard Creations LLC will carry out work only where an agreement is provided either by email, telephone, mail or fax. Whiteboard Creations LLC will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between Whiteboard Creations LLC and the client, this includes telephone and email agreements.
Website Design
Every attempt will be made to ensure that the website and any scripts or programs are free of errors, Whiteboard Creations LLC cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.
The website, graphics and any programming code remain the property of Whiteboard Creations LLC until all outstanding accounts are paid in full.
Any scripts, applications, or software (unless specifically agreed) written by Whiteboard Creations LLC remain the copyright of Whiteboard Creations LLC and may only be commercially reproduced or resold with the permission of Whiteboard Creations LLC.
Whiteboard Creations LLC cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
Any additions to briefs provided will be carried out at the discretion of Whiteboard Creations LLC and where no charge is made by Whiteboard Creations LLC for such additions. Whiteboard Creations LLC accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
The client agrees to make available as soon as is reasonably possible to Whiteboard Creations LLC all materials required to complete the site to the agreed standard and within the set deadline.
Whiteboard Creations LLC will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.
Whiteboard Creations LLC will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. For example: Any disputes regarding content/images that have been provided to us for inclusion on the site.
Whiteboard Creations LLC will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents or third party providers.
Whiteboard Creations LLC will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents or third party providers.
A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out.
Once a website has been designed and completed the final balance of payment is then due in accordance with the contracted payment terms. There are no exceptions to this. For example: If the client decides they no longer want the site, as they have retained the work and paid a deposit they are still obligated to pay for the work which has been completed. Non-payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed the project has been completed to the client’s satisfaction and no refunds can be offered. We do offer an unconditional 90 post launch warranty for “bug” fixing, free of charge, to allow for any final amendments that may be required.
Database, Application and e-Commerce Development
Whiteboard Creations LLC cannot take responsibility for any losses incurred by the use of any software created for the client. While every aspect has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all application is functioning correctly before use.
Any scripts, applications or software (unless specifically agreed) written by Whiteboard Creations LLC remain the copyright of Whiteboard Creations LLC and may only be commercially reproduced or resold with the permission of Whiteboard Creations LLC.
Where applications or sites are developed on servers not recommended by Whiteboard Creations LLC, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.
The client is expected to test fully any application or programming relating to a site developed by Whiteboard Creations LLC before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Whiteboard Creations LLC will attempt (but is not obligated) to correct these issues to meet the standards of function outlined in the brief
Compatibility
Whiteboard Creations LLC will attempt to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed within the web browsing software Microsoft Internet Explorer 6+ and to an acceptable level with Mozilla browsers. Whiteboard Creations LLC can offer no guarantees of correct function with all browser software.
Website Hosting
While Whiteboard Creations LLC utilizes a third party hosting company to host websites; no guarantees can be made as to the availability or interruption of this service. Whiteboard Creations LLC cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.
Whiteboard Creations LLC reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.
Internet Marketing
Due to external factors, such as changes to the way search engines rank websites, Whiteboard Creations LLC cannot offer any guarantees regarding the position we will achieve for websites through Search Engine Marketing, Pay-Per-Click Marketing, Social Media Marketing or e-Mail Marketing. The process of optimizing websites itself will bring in more traffic and hits and you'll see visits increase to your site naturally. Whiteboard Creations LLC cannot accept liability for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.
Whiteboard Creations LLC uses 'white hat techniques' when optimizing websites and always aim to achieve a top ten ranking for your website within six months of undertaking the optimization process. Due to the work involved, payment is generally required in advance and we are unable to offer a refund of any monies to clients in relation to this type of work.
Whiteboard Creations LLC reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.
Payment of Accounts
A deposit is required from any new client before any work is carried out. It is the Whiteboard Creations LLC policy that any outstanding accounts for work carried out by Whiteboard Creations LLC or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Whiteboard Creations LLC.
Once a deposit is paid and work completed you are obligated to pay the balance in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.
If accounts are not settled or Whiteboard Creations LLC have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non-payment can result in county court judgments being added to the clients credit rating.
Following a consistent non-payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.
Privacy Policy
At Whiteboard Creations LLC we fully understand how important privacy concerns are in the Electronic Age. Transparency and accountability are both vital components we employ to protect your privacy. This Policy applies to all products and/or services offered by Whiteboard Creations LLC.
What This Policy Covers
This Privacy Policy covers how Whiteboard Creations LLC handles personal information collected and received through the website. Personal information is information that is personally identifiable such as your name, phone number, email address, which is not otherwise available publicly. |
Information That We Collect
Whiteboard Creations LLC collects personal information when you fill out our Request A Quote Form, Contact Us form, e-News Signup Form, request additional information about our services, provide information over the phone or purchase our services via electronic payment methods.
Email addresses voluntarily given to us or collected from this website are never shared, sold or rented. We do use these addresses for our own electronic marketing purposes, but only with your consent. If you choose not to receive email from us please let us know, and we will happily remove your address from our email list or you may opt-out of the email list on your own.
This website may contain links to websites that are created and maintained by other organizations. Whiteboard Creations LLC does not guarantee the accuracy or completeness of any information presented on linked websites. Furthermore, visitors should be aware that other sites linked from this website may use persistent cookies that track visitor viewing habits.
How We Use Personal Information
Your personal information is used to provide information that you requested from us, service updates and promotional service information from Whiteboard Creations LLC.
Disclosure of Information
Whiteboard Creations LLC will not sell, rent, share or disclose to third parties any personal information obtained from this website without prior consent of the client with the following exemptions:
To provide information or services that you requested.
As mandated by search warrant, subpoena or other legal requirements.
In the event of imminent physical harm to clients or others.
If Whiteboard Creations LLC includes your name and any other personal information in a directory created by Whiteboard Creations LLC from information we receive as an online service provider, Whiteboard Creations LLC will exclude your personal information from that directory upon request.
Cookies & Sessions
Whiteboard Creations LLC employs the use of “cookies” and/or “sessions” to both enhance our visitors experience with our website and to help track and process web analytics and page views. Cookies are actually text files placed in your computers internet browser to store your preferences. These cookies allow us to collect non-personal data to help us better analyze our website visitor traffic statistics.
Changes to This Privacy Policy
Whiteboard Creations LLC may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address collected by the website or phone conversation, or by placing a prominent notice on our website.
Whiteboard Creations LLC will carry out work only where an agreement is provided either by email, telephone, mail or fax. Whiteboard Creations LLC will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract between Whiteboard Creations LLC and the client, this includes telephone and email agreements.
Website Design
Every attempt will be made to ensure that the website and any scripts or programs are free of errors, Whiteboard Creations LLC cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.
The website, graphics and any programming code remain the property of Whiteboard Creations LLC until all outstanding accounts are paid in full.
Any scripts, applications, or software (unless specifically agreed) written by Whiteboard Creations LLC remain the copyright of Whiteboard Creations LLC and may only be commercially reproduced or resold with the permission of Whiteboard Creations LLC.
Whiteboard Creations LLC cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.
Any additions to briefs provided will be carried out at the discretion of Whiteboard Creations LLC and where no charge is made by Whiteboard Creations LLC for such additions. Whiteboard Creations LLC accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
The client agrees to make available as soon as is reasonably possible to Whiteboard Creations LLC all materials required to complete the site to the agreed standard and within the set deadline.
Whiteboard Creations LLC will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.
Whiteboard Creations LLC will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. For example: Any disputes regarding content/images that have been provided to us for inclusion on the site.
Whiteboard Creations LLC will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents or third party providers.
Whiteboard Creations LLC will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents or third party providers.
A non-refundable deposit of 50% is required with all of our projects before any design work will be carried out.
Once a website has been designed and completed the final balance of payment is then due in accordance with the contracted payment terms. There are no exceptions to this. For example: If the client decides they no longer want the site, as they have retained the work and paid a deposit they are still obligated to pay for the work which has been completed. Non-payment will result in legal action being taken if necessary. Once full payment is received for a website, it is assumed the project has been completed to the client’s satisfaction and no refunds can be offered. We do offer an unconditional 90 post launch warranty for “bug” fixing, free of charge, to allow for any final amendments that may be required.
Database, Application and e-Commerce Development
Whiteboard Creations LLC cannot take responsibility for any losses incurred by the use of any software created for the client. While every aspect has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all application is functioning correctly before use.
Any scripts, applications or software (unless specifically agreed) written by Whiteboard Creations LLC remain the copyright of Whiteboard Creations LLC and may only be commercially reproduced or resold with the permission of Whiteboard Creations LLC.
Where applications or sites are developed on servers not recommended by Whiteboard Creations LLC, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.
The client is expected to test fully any application or programming relating to a site developed by Whiteboard Creations LLC before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Whiteboard Creations LLC will attempt (but is not obligated) to correct these issues to meet the standards of function outlined in the brief
Compatibility
Whiteboard Creations LLC will attempt to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed within the web browsing software Microsoft Internet Explorer 6+ and to an acceptable level with Mozilla browsers. Whiteboard Creations LLC can offer no guarantees of correct function with all browser software.
Website Hosting
While Whiteboard Creations LLC utilizes a third party hosting company to host websites; no guarantees can be made as to the availability or interruption of this service. Whiteboard Creations LLC cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.
Whiteboard Creations LLC reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.
Internet Marketing
Due to external factors, such as changes to the way search engines rank websites, Whiteboard Creations LLC cannot offer any guarantees regarding the position we will achieve for websites through Search Engine Marketing, Pay-Per-Click Marketing, Social Media Marketing or e-Mail Marketing. The process of optimizing websites itself will bring in more traffic and hits and you'll see visits increase to your site naturally. Whiteboard Creations LLC cannot accept liability for any change in rankings, or drop off in the position of your website due to changes in the algorithms of the search engines or the factors that they use to rank websites.
Whiteboard Creations LLC uses 'white hat techniques' when optimizing websites and always aim to achieve a top ten ranking for your website within six months of undertaking the optimization process. Due to the work involved, payment is generally required in advance and we are unable to offer a refund of any monies to clients in relation to this type of work.
Whiteboard Creations LLC reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial.
Payment of Accounts
A deposit is required from any new client before any work is carried out. It is the Whiteboard Creations LLC policy that any outstanding accounts for work carried out by Whiteboard Creations LLC or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Whiteboard Creations LLC.
Once a deposit is paid and work completed you are obligated to pay the balance in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.
If accounts are not settled or Whiteboard Creations LLC have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non-payment can result in county court judgments being added to the clients credit rating.
Following a consistent non-payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.
Privacy Policy
At Whiteboard Creations LLC we fully understand how important privacy concerns are in the Electronic Age. Transparency and accountability are both vital components we employ to protect your privacy. This Policy applies to all products and/or services offered by Whiteboard Creations LLC.
What This Policy Covers
This Privacy Policy covers how Whiteboard Creations LLC handles personal information collected and received through the website. Personal information is information that is personally identifiable such as your name, phone number, email address, which is not otherwise available publicly. |
Information That We Collect
Whiteboard Creations LLC collects personal information when you fill out our Request A Quote Form, Contact Us form, e-News Signup Form, request additional information about our services, provide information over the phone or purchase our services via electronic payment methods.
Email addresses voluntarily given to us or collected from this website are never shared, sold or rented. We do use these addresses for our own electronic marketing purposes, but only with your consent. If you choose not to receive email from us please let us know, and we will happily remove your address from our email list or you may opt-out of the email list on your own.
This website may contain links to websites that are created and maintained by other organizations. Whiteboard Creations LLC does not guarantee the accuracy or completeness of any information presented on linked websites. Furthermore, visitors should be aware that other sites linked from this website may use persistent cookies that track visitor viewing habits.
How We Use Personal Information
Your personal information is used to provide information that you requested from us, service updates and promotional service information from Whiteboard Creations LLC.
Disclosure of Information
Whiteboard Creations LLC will not sell, rent, share or disclose to third parties any personal information obtained from this website without prior consent of the client with the following exemptions:
To provide information or services that you requested.
As mandated by search warrant, subpoena or other legal requirements.
In the event of imminent physical harm to clients or others.
If Whiteboard Creations LLC includes your name and any other personal information in a directory created by Whiteboard Creations LLC from information we receive as an online service provider, Whiteboard Creations LLC will exclude your personal information from that directory upon request.
Cookies & Sessions
Whiteboard Creations LLC employs the use of “cookies” and/or “sessions” to both enhance our visitors experience with our website and to help track and process web analytics and page views. Cookies are actually text files placed in your computers internet browser to store your preferences. These cookies allow us to collect non-personal data to help us better analyze our website visitor traffic statistics.
Changes to This Privacy Policy
Whiteboard Creations LLC may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address collected by the website or phone conversation, or by placing a prominent notice on our website.